Keep it Simple

It’s amazing!

I’ve been in this business, providing technical support and consulting, since the dawn of the PC world.

In all my 24 IT years I keep seeing the same thing over and over, big business and small.

People forget that service is about relationship!

I mean, can you help people who aren’t happy with you? Who can’t get a hold of you?

If I could offer a tip to all the fellows (lady’s don’t seem to have this problem!) who I’ve seen hang a shingle out in the IT world over the years, it would be this:

Take your customers seriously! Get to know them; listen to them.

That’s it. Really simple.